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Legal

Accessibility

Effective: 27 April 2026

Tower Sealants is committed to making towersealants.com (the "Site") accessible to the widest possible audience, including people with disabilities. We believe everyone should be able to access the product information, technical resources, and support we publish.

Our Commitment

We are working to ensure the Site meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

Conformance Status

The Site is designed to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully meet the standard. We are actively working to address known gaps.

Measures We Take

  • Use semantic HTML, descriptive headings, and ARIA landmarks to support assistive technology.
  • Provide text alternatives for images and meaningful alt text for product photography.
  • Use sufficient colour contrast and avoid relying on colour alone to convey meaning.
  • Make all functionality available via keyboard.
  • Use clear, plain language and consistent navigation.
  • Test new pages and templates against accessibility guidelines before publishing.

Known Limitations

We are aware that the following content may not yet meet WCAG 2.1 Level AA:

  • Some older PDFs and Technical Data Sheets may not be fully tagged for screen readers. We are working to remediate them and to publish accessible HTML versions where possible.
  • Some embedded third-party tools (such as videos and the online store) are subject to the accessibility of those providers.

If you encounter content you cannot access, please contact us using the details below and we will provide it to you in an alternative format.

Compatibility

The Site is designed to work with current versions of the following browsers and assistive technologies:

  • Browsers: Chrome, Edge, Firefox, Safari (current and one previous major version).
  • Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android).
  • Operating systems: Windows 10 and later, macOS 12 and later, iOS 15 and later, Android 11 and later.

Report a Problem

If you experience an accessibility barrier on the Site, or if you would like to request information in an alternative format, please contact us. We aim to respond to accessibility feedback within five business days.

When you report an issue, please include:

  • The page URL where you experienced the issue.
  • A short description of the problem.
  • The browser, operating system, and assistive technology you were using (if applicable).
  • Your preferred contact method.

Formal Complaints

If you are not satisfied with our response, you may also file a complaint with the appropriate authority in your country. In the United States, complaints relating to public accommodation accessibility can be filed with the U.S. Department of Justice under the Americans with Disabilities Act.

Contact Us

Tower Sealants — Accessibility Feedback
2095 Memorial Park Dr., Gainesville, GA 30504, USA
Toll Free: 866-897-7568
Email: tech@towersealants.com